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Real IT For Small Businesses

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IT Support Melbourne

Real IT is your hub for all your business computing services

Our services extend far beyond providing hardware and software to your business. We also provide the following services for your convenience:

Desktop Support: On-Site IT Support and Services Melbourne

Real IT provides on-site service, repairs, upgrades, installation and maintenance to PC computers for your home office or business. Whether you need to purchase a new computer, just required a new computer set up, repair to an existing PC, upgrading your PCs memory, hard drive, operating system, or maintaining an entire network, we can help.

What we support

  • Any brand PC computer
  • Any operating system including windows 7, windows 8 or windows 10
  • Windows servers, including all brands and OS
  • Remote and Onsite support available 7 days a week (Melbourne Metro)
  • MAC and PC Repair and support
  • Managed Services/Flexible support plans for all businesses from 3 - 500 computers.
  • Project management and product procurement management
  • Cheap and FAST data recovery for hard drives, SD, MMC, Flash and USB drives
  • Installation of security and surveillance systems: DVR, Cameras etc..

Rates

While many Melbourne service technicians charge $150 per hour or more for on-site services, Real IT provides quality personalised service for a far lower price:

  • $110 per hour inc GST - Min 1.5 hours 
    OR
  • $550 for a full day

 

After hours & weekend service

For those customers who have a service contract with us, we keep normal rate until they have used up all allocated support hours.

For Ad-hoc customers, we also offer after hours and weekend on-site visits for those that cannot be available during normal business hours:

  • $175 for the first hour
  • $ 75 per additional half hour
    or
  • $600 for a full day

Above prices are inclusive of GST, and are applicable to bookings that begin 4:30pm or later Monday-Friday, or anytime Saturday or Sunday, and must be arranged during the week.

Minimum 1.5 hour booking for Melbourne metropolitan customers. Additional hours, if applicable, are charged in quarter-hour increments.

 

SERVER INSTALLATION AND SUPPORT

Real IT has extensive experience in deployment and supporting many of Microsoft server technologies. we have successfully completed many server migration from SBS 2003 to SBS 2008, from SBS 2008 to SBS 2011, from Server 2003 to Server 2012. 
 
For many customers we have setup entire network from scratch using the latest Microsoft server technologies, Microsoft Exchange server 2010, Microsoft Essential Business Server, Virtual Server, Microsoft Internet Information Server, Microsoft Home Server etc...

Regardless of the size of your business, Real IT provide full service and one stop shop for procurement, installation and configuration  of your entire IT solution. We endeavour to provide best price and delivery time for your IT hardware and within your budget.

We understand that business continuity depends on IT infrastructure, therefore with our professional IT support, we ensure that all desktops, servers, applications and networking equipments in your business are in good condition. 

As a business owner, you dont want to have any downtime which may cost your business lot of money. it is important to engage an experienced and professional IT company that delivers the computer support and advice to deploy the hardware without any downtime and you can count on Real IT for professional IT support at least in Melbourne. 

 

If you want to take the headache out of rolling out your IT solution, Real IT is your answer, contact us today to discuss your requirements.

 
 

Communication Services:

High Speed Internet Connections

ADSL2+
Fibre
NBN
Copper
 

VOIP

Hardware: PABX, IP phones
Software : 3CX
Installation and configuration
 
 

Software and APP Development

Android and iOS
customised software as per specific business requirement